Welcome to Bromley Homeseekers
We have had reports that applicants are struggling to place bids on certain properties this week. If this is the case please try again later. If you are still unable to bid please let us know, preferably by email to firstname.lastname@example.org or if you have no access to email by ringing us on 0208 313 4098. We need to know your name and User ID as well as the full address of the property you were trying to bid on. Once we have the details we will investigate further, and post a further message on this page.
NEW BUILD PROPERTIES
This week we are advertising a number of new build 1 bedroom and 2 bedroom properties in two different locations.
Five of these properties are advertised to applicants who are in employment. For further information on how and why we allocate properties in this way, please click here.
Henry House, Ringers Road, Bromley
These properties are in Central Bromley in a highly sought after location. They are close to INTU Shopping Centre, Bromley South rail station, local bus stops and restaurants. There are a total of 13 properties in this development advertised.
Each property is advertised with priority to different groups on the Housing Register so it is important that you read the adverts carefully in order to have the best chance of successfully bidding. The advert numbers are 552522, 552523, 552524, 552525, 553090, 553092, 552528, 553093, 552530, 552531. Some adverts include more than one property, where this is the case it is clearly stated in the advert.
Benson House, Dunstan Grove
These properties are located in Penge and are close to transport links and all local amenities. There are a total of 7 properties in this development advertised.
Each property is advertised with priority to different groups on the Housing Register so it is important that you read the adverts carefully in order to have the best chance of successfully bidding. The advert numbers are 553089, 553088, 552552, 552533, 552555, 552556, 553087.
Due to these properties being in high density areas with limited outside space, some of these properties will only be available to applicants who have one child under the age of 15. Please ensure that you read the adverts carefully before placing your bids.
Please be aware that about 70% of people who apply to Bromley Homeseekers are not included on the Housing Register. Just because you apply it does not mean you will receive a User ID and PIN. We strongly recommend you read the Housing Allocation Scheme to find out if you are likely to be included and able to bid. See advice about bidding below.
At present it is taking approximately 12 weeks for applications to be looked at. If your application is more complicated it can take longer than this. As soon as we have made a decision we will write to you to inform you of the outcome. If you have been included on the Housing Register we will give you your User ID and PIN in this letter.
Please ensure that you read the adverts carefully as priority is given to different groups on each advert. If you would like any advice, please contact us by phone or e-mail. Our contact details can be found by clicking "Contact Us" at the top right of this page.
When you log in to bid, please ensure you are aware of your Banding Code. This was given to you in the letter that contained your login details. The first part represents your Band (E,1,2,3, or 4) the second part (H, T, or R) indicates whether the council recognises you as Homeless (H), as an Affinity Sutton Tenant with an assured tenancy (T), or a general housing register applicant (R). This information will be used in adverts. Please see examples below:
Bids from Band E will be considered first. If none are received, priority will be given to Bands 1T, 2T, & 3T. This means that if no one in the Emergency category places a bid, then applicants who are Affinity Sutton tenants (with an assured tenancy) in Bands 1, 2 or 3 will be given priority. If you have a code containing H or R you are not likely to be successful and may wish to bid for another property.
Bids from Band E will be considered first. If none are received, priority will be given to Bands 1H, 1R, 2H, 2R, 3H, 3R. This means that if no one in the Emergency category places a bid, then applicants the council recognises as homeless, and general housing register applicants, in Bands 1, 2, or 3 will be given priority. If you have a code containing T you are not likely to be successful and may wish to bid for another property.
What is Bromley Homeseekers?
Instead of people being 'offered' accommodation, Bromley Homeseekers advertises properties on a website each week. It has been used successfully by many other local authorities and is designed to give more choice to people who are in housing need. If you want to be considered for any of the homes, you will need to register with Bromley Homeseekers. If you are registered and if you meet the criteria, then you can choose properties that you are interested in. We call this making a 'bid'. You can only do this if we have accepted you onto the Register and given you log in details to use the system. You can 'bid' for the property you choose either online, by text or by phone. Each property will then be allocated to the person or family with the highest need. Once the property has been let, Bromley Homeseekers will publicise how long the successful applicant had been waiting and what banding they had. This is to help you make realistic decisions about the homes you apply for and the options you pursue.
How do I use Bromley Homeseekers?
If you aren’t registered with us you will be able to view the properties that are available as well as look at the results of previous allocations. You’ll also be able to look at the housing options we provide. If you aren’t registered but would like to use Bromley Homeseekers and think that you have a housing need you will need to make an application. We will then assess your application. If you are accepted onto the register we will write to you, giving details of your banding, and will include a Homeseekers Pack telling you how to use the system.
What if I have an emergency housing need?
We will give you advice if you are homeless, threatened with homelessness or suffering from domestic violence or harassment. You should contact the Housing Needs Helpline on 020 8313 4098. In cases of domestic violence you can also contact the Community Safety Unit on 020 8284 8760 or for more information please see Bromley Council's domestic violence help pages. If you are an existing housing association tenant who has an emergency you should contact your housing officer for advice.
What do I do if I am having difficulty using this site or have a question?
First, please make sure that you've read the Homeseekers Pack. The answer to your question may be there. If it isn't or you have a question relating to your application you can:
- email us using the contact us page or telephone the Housing Needs Helpline on 0208 313 4098.
- Write to us at the Housing Register Team, 2nd Floor North Block, Civic Centre, Stockwell Close, Bromley, BR1 3UH.